SHIPPING & RETURNS
Shipping Policy
Orders will be processed and shipped within 1-3 business days from the time you place your order.All items are shipped through USPS and you will always receive tracking as soon as your order is shipped. For Pre-orders please allow 7-14 business days for processing and shipping.
Processing Guidelines
All products on the website are subject to availability and payment being received before your order is processed. I will contact you if the products you have ordered are out of stock, or if additional identification is needed for credit card verification.
Undeliverable & Refused Packages
In the event that your order delivery is rejected for any reason or considered undeliverable because of an invalid shipping address. I am not responsible for packages that have been lost, stolen or miss-delivered.
Inspection
You are required to inspect the delivered products once you receive your order and ensure that the products are "as expected" condition. In the event they are not in an "as expected" condition, please email ceo@styledbyjada.llc as soon as possible, with all necessary information (order, contact details and problem description) and including photographic proof.
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I am committed to selling only high-quality products. If you have received a wrong or damaged product, please contact me within 48 hours of receiving the order to be eligible for a free exchange with a new, similar product or refund.
In the case of a refund, I will be able to issue your full refund within 5 days of us receiving the wrong or damaged product.
Events Outside Of Our Control
I will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations if caused by events outside our reasonable control, including (but not restricted to) fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute, or acts of local or central government or other competent authorities.
Delivery Time Frame & Fees
All orders shipped to addresses in the United States are shipped via UPS, USPS, and FedEx (whichever options are available). Shipping times vary based on destination. You should see a carrier delivery estimate at checkout and upon receiving a tracking number.
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I do NOT take responsibility for arrangements being delivered to other locations such as (hotels, restaurants, recipient's work location etc) other than recipient's home due to customer's requests. I also do not take responsibility on how customers handle the arrangement after it's been delivered.
Return & Exchanges
Due to Covid-19 and hygiene purposes, we are currently not accepting any returns and/or exchanges unless if you received the wrong item and/or the product is damaged upon delivery.
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You can always contact me with any return question at ceo@styledbyjada.llc
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Refunds
I will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.